At AWIB, our policy has always been to put our clients first.

At AWIB, we work to tailor insurance to your real needs, with policies that offer you the most appropriate covers on the market. If and when you need to make a claim, we’re there for you too. Negotiating on your behalf to ensure you get the best outcome possible for yourself and your business. It’s an approach that’s served us and our valued clients well since we first opened for business in 1984. You can sum it up in 4 words:

We work for you.



The first thing we offer our clients is a thorough and professional insurance audit and review. We want to ensure your various policies offer the best terms and coverage and fully meet your current and future needs. We also want to make sure you benefit from any policy initiatives that the market or AWIB have developed.

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At AWIB, we’ve never taken a one-size-fits-all approach to insurance. If a client has a unique need, we are always willing to tailor a unique solution. We will also use our technical experience to design better policies to support an industry category.

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At AWIB, we love a challenge. We’re happy to tackle the complex hard-to-assess insurance risks others can’t or won’t. We have a deep understanding of the science of insurance and tend to be more innovative than other firms.

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Our Claims Department is here to work for you too. When you need to make a claim, our claims team makes the process simple and easy. They do all the heavy lifting, negotiating on your behalf, to your advantage. This difference alone gives AWIB an edge over others.

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Insurance is an ongoing – and essential – business investment. It makes sense to be able to schedule your payments to suit your cash flow. Talk to us about our flexible monthly payment plans and spread the pain.

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Fire Protection Insurance.
It’s industrial strength.

In 2003, AWIB undertook an extensive study of the fire protection industry following the liability crisis that hit Australia at the time. We discovered that many organisations could not afford the level of insurance required to continue to safely operate their business.

Our analysis also revealed that the fire protection industry was widely misunderstood by the insurance industry. As a result we designed a specialist Public & Products Liability & Professional Indemnity insurance policy with wider policy benefits and lower insurance premiums.

The fire protection industry provides an essential service that protects property, safeguards the environment and saves lives. It’s a privilege to be able to support such a vital industry.

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Making a claim, made easy.


Unlike most brokerage firms of our size, AWIB has a dedicated Claims Department. Dedicated in both senses of the word: focused and committed.

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Our aim, as much as we possibly can, is to take the stress out of making a claim. First of all, some important steps you may need to take for your own safety and wellbeing.

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So we can process a claim on your behalf, we first ask you to complete this simple claim form, online, by mail or in person. Our claims consultants will then lodge the claim…

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Meet the troops.

Alan Wilson
Executive Director

Alan is a classic people person. Community spirited. Generous with his time and talents. Highly regarded in the business and local community… Read more

Kim Brew
Managing Principal

Kim has 25 years’ experience in the insurance industry. She began her career at age 17 working for QBE Insurance during the school holidays… Read more

Wendy Jones
Claims Consultant

Wendy has worked in the Insurance Industry for most of her working life, spanning over three decades in both Underwriting and Claims… Read more

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