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At AWIB, our policy has always been to put our clients first.

At AWIB, we work to tailor insurance to your real needs, with policies that offer the best value on the market. If and when you need to make a claim, we’re there for you too. Negotiating on your behalf to ensure you get the best outcome possible for yourself and your business. It’s an approach that’s served us and our valued clients well since we first opened for business in 1984. You can sum it up in 4 words:

We work for you.



The first thing we offer our clients is a thorough and professional insurance audit and review. We want to ensure your various policies offer the best value and fully meet your current and future needs. We also want to make sure you benefit from any policy initiatives that the market or AWIB have developed.

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At AWIB, we’ve never taken a one-size-fits-all approach to insurance. If a client has a unique need, we are always willing to tailor a unique solution. We will also use our technical expertise to design better policies to support an industry category. Our Fire Protection Industry Insurance is a prime example.

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At AWIB, we love a challenge. We’re happy to tackle the complex hard-to-assess insurance risks others can’t or won’t. We have a deep understanding of the science of insurance and tend to be more innovative than other firms.

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Our Claims Department is here to work for you too. When you need to make a claim, our claims team makes the process simple and easy. They do all the heavy lifting, negotiating on your behalf, to your advantage. This difference alone gives AWIB an edge over others.

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Insurance is an ongoing – and essential – business investment. It makes sense to be able to schedule your payments to suit your cash flow. Talk to us about our flexible monthly payment plans and spread the pain.

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Fire Protection Industry Insurance.
It’s industrial strength.

In 2003, AWIB undertook an extensive study of the fire protection industry following the liability crisis that hit Australia at the time. We discovered that many organisations could not afford the level of insurance required to continue to safely operate their business.

Our analysis also revealed that the fire protection industry was widely misunderstood by the insurance industry. As a result we designed a specialist Public & Products Liability & Professional Indemnity insurance policy with wider policy benefits and lower insurance premiums.

The fire protection industry provides an essential service that protects property, safeguards the environment and saves lives. It’s a privilege to be able to support such a vital industry.

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Making a claim, made easy.


Unlike most brokerage firms of our size, AWIB has a dedicated Claims Department. Dedicated in both senses of the word: focused and committed.

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Our aim, as much as we possibly can, is to take the stress out of making a claim. First of all, some important steps you may need to take for your own safety and wellbeing.

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So we can process a claim on your behalf, we first ask you to complete this simple claim form, online, by mail or in person. Our claims consultants will then lodge the claim…

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Meet the troops.

Alan Wilson
Founder & Managing Director

Alan is a classic people person. Community spirited. Generous with his time and talents. Highly regarded in the business and local community. read more…

Kim Brew
General Manager

Kim has 20 years experience in the insurance industry. She began her career at age 17… read more…

Alyse Credlin
Operations Manager & Underwriter

Alyse has 10 years experience in the insurance industry and a wealth of operational management experience. read more…

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How can we help?

Call us on 1300 888 111 or email us below…

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ACN 060 176 589         ABN 68 825 024 356         AFS Licence 234502         Design by The Reflective
ACN 060 176 589         ABN 68 825 024 356
AFS Licence 234502         Design by The Reflective